How we work

Values that shape us

Integrity

Hope

Compassion

Accountability

Dignity

Faith

Our promise

To people we serve

We work together. We seek input and feedback. We leave lasting impact and, wherever possible, personalize assistance to meet individual needs.

The donors

Your financial gifts are used wisely. All expenses support our mission to relieve human suffering:  92% delivering humanitarian assistance and 8% to supporting  management and fundraising.

To partners

The foundations, corporations, and institutions who partner with us share our commitment to excellence. We are certified to the Core Humanitarian Standard on Quality and Accountability (CHS).

Partners

Accreditations & Awards

Memberships

ImPACT Coalition – United Kingdom

Institutional donors by country

AFGHANISTAN

• Bureau for Humanitarian Assistance (Formerly USAID)
• Swiss Solidarity
• World Food Programme
• Domenica Pfenninger Foundation (Switzerland)
• Lottery Fund of Canton Zurich (Switzerland)
• French Ministry for Europe and Foreign Affairs – Crisis and Support Centre (CDCS)

DR CONGO

• Bureau of Humanitarian Assistance (Formerly USAID)
EU Humanitarian Aid and Civil Protection
• Swiss Agency for Development and Cooperation
• Medicor Foundation
• UNICEF
• Government of Liechtenstein
• Canton of Basel
• Canton of Zurich
• Canton of Thurgau
• AERM – Agence de l’eau Rhône Méditerranée Corse
• Migros

LEBANON

• UNHCR
• Lebanon Humanitarian Fund
• The European Union Regional Trust Fund in Response to the Syrian Crisis as ‘Madad Fund’
• Global Affairs Canada
• Transform Aid International
• Swiss Solidarity
• Center for Disease Philanthropy
• Cartier Foundation

SOUTH SUDAN

EU Humanitarian Aid and Civil Protection
• Bureau of Humanitarian Assistance (Formerly USAID)
• Swiss Agency for Development and Cooperation
• UK Aid
• Swiss Solidarity
• Integral/Slovak Aid
• Central Emergency Response Fund
• IOM

BANGLADESH

• International Organization for Migration
• World Food Programme
• UNICEF
• Swiss Solidarity
• Tearfund New Zealand
• All We Can (UK)

JORDAN

EU Humanitarian Aid and Civil Protection
• German Foreign Federal Office
• Swiss Agency for Development and Cooperation
• Sandoz Foundation
• UN Office for the Coordination of Humanitarian Affairs
• U.S. State Department’s Bureau of Population, Refugees, and Migration (BPRM)

MADAGASCAR

• EU Humanitarian Aid and Civil Protection
• UNICEF
• Swiss Agency for Development and Cooperation
• Operation Smile
• Plateforme Humanitaire du Secteur Privé de Madagascar (PSHP)
• Start Network
• Rotary Club Saint-Denis Bourbon

SUDAN

  • Swiss Solidarity

YEMEN

• EU Humanitarian Aid and Civil Protection
• Swiss Agency for Development and Cooperation
• Swiss Solidarity
• Transform Aid International
• Interaction Switzerland

SYRIA

• EU Humanitarian Aid and Civil Protection
• Swiss Agency for Development and Cooperation