How we work
Values that shape us
Integrity

Hope

Compassion

Accountability

Dignity

Faith
Our promise

To people we serve
We work together. We seek input and feedback. We leave lasting impact and, wherever possible, personalize assistance to meet individual needs.

The donors
Your financial gifts are used wisely. All expenses support our mission to relieve human suffering: 92% delivering humanitarian assistance and 8% to supporting management and fundraising.

To partners
Partners
Accreditations & Awards
Memberships

NGO DRR Platform – Switzerland

Integrity
We strive to live out our values and principles consistently at every level of the organisation, and in every location – from the remotest team to the international headquarters. Our desire is that as we work together in teams, our attitudes, words, and actions will be true to Medair’s vision and character.

Hope
We seek to bring hope to people devastated by crisis and caught in apparently hopeless situations. Together with the communities we serve, we strive to make sustainable improvements and increase their capacity to build a better future.

Compassion
We desire to relieve human suffering in times of crisis, disaster, and conflict. We seek out people who are the most vulnerable, come alongside them and offer practical support through relief and rehabilitation initiatives.

Accountability
We are committed to employ best practices in our management and operations, pursuing excellence in all we do. We make ourselves accountable to our supporters, our staff, and those we serve, and seek input from them to help us improve our activities and procedures.

Dignity
We believe that each person has been made in God’s image and is therefore uniquely valuable and worthy of the highest respect. Consequently, we reach out to all those in need, irrespective of their race, gender, religion, age, or nationality. Wherever possible we personalise our assistance, taking individual needs and circumstances into account, and respecting the dignity and independence of the people we serve.

Faith
We are motivated to care for those who suffer because we follow Jesus Christ, who taught us to love God and to care for those in need. Our faith inspires us to give our best in all circumstances. By faith we pray for wisdom when facing difficult decisions, and for courage to live and work in demanding and often dangerous situations.