A context of crisis

"People are being pushed to their limit – their lives are changing by the hour. It is critical that we are there for them quickly."—James McDowell, Head of Global Emergency Response Team

Every single day, families in Ukraine are in fear for their lives and their futures.  Millions have people have fled their homes, and some are trying to rebuild their lives after conflict and experiencing trauma. Of the nearly 14 million people displaced, 90 per cent are women and children.

The outpouring of support for refugees has been truly incredible. We mustn’t stop. This crisis is evolving quickly and rebuilding where we can will take years. Local organisations and volunteers are doing what they can, but they are overwhelmed as the fighting continues. We are on the ground providing urgent support to displaced families and the communities that host them.

For more than 30 years we have been responding to conflict-driven emergencies just like this one. Our Global Emergency Response Team is taking action. Will you join us?

Let’s act now to relieve those who suffer in silence

Your compassion saves lives

Your gift will help to better the lives of people who have endured so much. Your support will get vital services operating again so families can access health care, mental health and nutrition services, safe drinking water, and adequate shelter. And you will help provide specialised care for people with disabilities who otherwise wouldn’t receive it.

Frequently Asked Questions

Find answers to common questions about Medair's mission, operations, and how you can support the people we serve. Feel free to contact us if you have more questions!
Where does Medair operate?

Monthly gifts mean we can count on your regular support, which helps us meet our programmes' biggest needs. It also helps us plan better for the future and invest in more sustainable projects that build people’s resilience and help restore communities. In emergencies, your regular support helps us preposition supplies and support so we can act fast to save more lives.

How can I get involved in Medair's work?

Yes. All donations made to Medair are tax deductible in your country of residence for tax purposes. Please make sure to donate through your local Support Office who will be able to issue you a tax receipt for your donation(s).

What sort of projects does Medair do in the countries where you work?

Yes. We do everything we can to ensure our donors’ personal and financial information is stored securely. For questions and/or concerns about our data protection policy, please contact us at:

Email: dataprotection@medair.org 
Phone number: +41 (0)21 694 35 35

Is Medair involved in long-term development projects?

Yes. We understand that sometimes circumstances change that may impact your giving to Medair. In this case, you can contact your local Support Office who will be able to walk you through your different options.

How does Medair ensure accountability and transparency in its operations?

We are transparent about our finances and committed to using them wisely – 90.5% goes directly to delivering humanitarian assistance and 9.5% to supporting management and fundraising efforts. We are certified to the Core Humanitarian Standard on Quality and Accountability (CHS), which demonstrates our programme excellence. And we are deeply committed to upholding and being accountable to our codes of ethics and protection policies. Percentages might not total 100% due to rounding.