Privacy Policy

Who we are?

Medair is a Swiss-based international humanitarian organization dedicated to relieving human suffering in some of the world’s most remote and devastated places. We reach people in underserved communities that have been damaged by natural disasters, conflicts and other crises. In doing so, we help people recover with dignity and develop skills to build a better future.

Medair’s Swiss Federal Number is CH-550.0.080.686-7.
For further information about our commitment to your privacy, please contact us by:
Mail: Chemin du Croset 9, 1024 Ecublens, Switzerland
Telephone: +41 (0) 21 694 35 35

How do we respect your privacy?

Medair is committed to respecting your privacy, and we promise to take appropriate steps to protect your personal data. Medair’s values of integrity and accountability guide our approach to care for your personal data as responsible stewards so that it is used appropriately and kept safe.We collect selected personal data of our employees, beneficiaries, donors, trustees, board members, consultants, contractors, volunteers, interns, vendors, prospective employees and others who interact with our organization.Our privacy policy takes into account several legal instruments, including:– The European Union General Data Protection Regulation (GDPR)– The Swiss Federal Act on Data ProtectionThese laws apply whether data is stored electronically, on paper or in another format. To comply with these laws, personal data must be collected and used fairly, securely and only for lawful reasons.We recognize that people who engage with Medair, via our website or through other means, may have questions about the personal data they provide to us and how we treat that information. This policy addresses those questions and explains how and why we use your information.

What personal data do we collect? Where do we collect it from?

Medair will only collect the personal data we need and are legally allowed to possess. Personal data is information that can be used to identify or contact you. This includes data such as names, email and postal addresses, telephone numbers, mobile telephone numbers, bank account details, credit and debit card details, and social media presence. It also includes Internet Protocol (“IP”) addresses (data which identifies the location of a computer on the internet), information about pages visited on our website and files downloaded from our website.

Information you give us directly

Medair collects personal data in connection with specific activities, for example, when you:

  • Donate to us
  • Sign up for our email communications
  • Register for an event
  • Apply for a job
  • Are hired by or volunteer with Medair
  • Visit our website
  • Complete a survey or feedback form
  • Provide us with a business card

Information you give us directly

Your information may be shared with us by fundraising sites like Everyclick, GivenGain or JustGiving. These independent third parties only share your personal data when you indicate that you wish to support Medair. You may wish to review their privacy policies to understand how they will use your data.

Information we collect from your use of our websites

Like most organizations, we use cookies and similar technologies to make our website faster and easier to use. Cookies are small data files placed onto your computer or mobile device when you access the internet. By using our website, you agree that we can place cookies on your computer or mobile device. If you wish to restrict or block cookies, you should review your browser settings. For more information, please read our cookies policy.

Information from third parties

We may receive information about you from third parties if you choose to engage with us via Facebook, Instagram, Twitter or other such social media platforms.

Information from publicly available sources

We may combine information you provide to us with information available from publicly available sources to gain a better understanding of our supporters and those who engage with us, so that Medair can be as relevant to you as possible and better tailor our requests for support. Public sources may include government websites, biographical directories and reputable media organizations and other databases.