CD Project Support Officer
Starting Date / Initial Contract Details
December 2026. Full-time, 12 or 24 months.
Role Summary
To provide high-level administrative, coordination, and operational support to the Country Director, ensuring effective communication, follow-up of strategic priorities, cross-departmental coordination, and compliance with organizational procedures and donor requirements. The role contributes to the efficient functioning of the Country Office and supports the achievement of programme and operational objectives.
Project Overview
Medair delivers lifesaving health, nutrition and WASH interventions to emergency-affected populations in hard-to-reach areas of eastern DR Congo. The region faces security and access challenges, as well as frequent disease outbreaks including measles and cholera and Ebola, making access to quality primary healthcare a priority.
Workplace & Conditions
Field-based position in Goma, DR Congo.
Responsibilities
Support the Country Director (CD) in managing complex calendars, email traffic, and administrative priorities while maintaining a high level of confidentiality.
• Coordinate, organize, and minute meetings; track decisions and action points, and follow up with team members to ensure timely completion.
• Conduct research and compile information required by the CD for donor engagement, external liaison, strategic decision-making, and project performance management.
• Provide administrative support for the initiation, coordination, and documentation of investigations, ensuring confidentiality and procedural compliance.
• Support the CD in ensuring key organizational communications are effectively identified, disseminated and followed through across teams.
• Assist the CD in coordinating and monitoring activities across Finance, Logistics, Human Resources, and Administration functions.
• Provide operational support to finance and logistics processes as required, including procurement, payment documentation, budget tracking, inventory management, fleet management, and filing systems.
• Prepare, review, organize, and archive accurate supporting documentation; as requested.
• Maintain reporting systems, trackers, and operational records; ensure timely communication and follow-up on outstanding actions.
• Identify and escalate operational risks and support compliance with Medair policies and procedures, donor requirements, and applicable national regulations.
• Lead or support special projects, initiatives, and assignments as delegated by the Country Director.
Qualifications, Experience & Technical Competencies
• University degree in a relevant subject or equivalent professional or technical qualification.
• Strong spoken and written French, with good spoken and written English.
• Experience in administration, finance, logistics, supply chain, HR or another support function, preferably in an NGO or humanitarian context.
• Computer literate, with good working knowledge of Microsoft Excel, Word and Outlook.
• Good organisational and documentation skills, with the ability to prioritise, meet deadlines and follow procedures.
Behavioural Skills
• Strong Christian commitment and desire to serve others; compassionate, self-motivated and responsible.
• Team player with good interpersonal and communication skills, while also able to work independently.
• Able to work under pressure, manage multiple priorities and maintain personal stress levels.
• Open-minded, flexible and willing to learn, with a proactive and practical problem-solving approach.
• Reliable and accountable, and able to work in basic field living conditions and during field trips.
- Must be able maintain a high level of confidentiality
- Able to take initiative
Team Spiritual Life
Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.
Before you apply
Please ensure you are fully aware of the:
- Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.
- Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).
Application Process
To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Advertised on JobUpfree.