Regional Communications Manager

Jordan, Lebanon, Middle East Region, Syria, Yemen


Field based position in Amman, Jordan with travel to Lebanon, Syria and Yemen.

Starting Date & Initial Contract Details

As soon as possible. Full time, 12 to 24 months.

Role Overview

The Communications Manager, Middle East Region has responsibility to oversee communications for Jordan, Lebanon, Syria and Yemen, and is a member of the Content Team globally. The position of Communications Manager, Middle East Region is functionally line managed by the Content Manager (GSO), with accountability to the Country Directors of Middle East programmes.


The successful candidate will be a dynamic, passionate, and creative communicator with professional experience and skills in communications, public relations, media, fundraising or a related field. S/he will be highly motivated, independent but excel in a team environment, capable of managing an exciting and varied workload, and able to operate in complex, often insecure, but always fascinating contexts.

Our Culture

Key Activity Areas

Communications Strategy and Resources

  • Identify where the country programme activities enhance Medair’s reputation as a global humanitarian aid organisation and develop communications materials in support of the global communications strategy.
  • Support country programmes in development of communications strategies specific to the programme.
  • Participate in the global content and communications strategy planning.
  • Gather high-quality resources through field visits or by working with field staff and freelance photographers.
  • Work with Content Support Team to produce donor-facing materials, social media content, corporate materials and facilitate timely reviews with programme leadership.
  • Support field staff in gathering photos, quotes, and other materials.
  • Prepare, facilitate and accompany field visits of high profile visitors, photographers, journalists, or media crews.


Media and Public Relations

  • Identify opportunities for media coverage of Medair’s programme activities by monitoring global humanitarian media coverage, key developments related to the context, and programme milestones.
  • Prepare press releases, editorials, pitch stories to journalists on behalf of Medair and the country programmes.


Local Management

  • Functionally line manage field communications colleagues or focal points with guidance and skills development.
  • Assist field leadership team in developing materials and methods for improving internal communication.
  • Work with programme managers/project coordinators to manage communication budget lines and ensure accomplishment of communication and fundraising objectives and donor commitments.
  • Provide oversight of branded/co-branded materials with programme procurement colleagues.


Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.


  • Degree in communications or marketing. Training or experience in multi-media production and editing.
  • Strong working knowledge of English (spoken and written).

Relief & Recovery Orientation Course (ROC)

What is the ROC and why is it required?


  • 2 years of professional experience in media, communications, marketing, or fundraising.
  • Excellent and inspiring communicator, passionate about humanitarian storytelling. Keen to share information internally and provide training.
  • Ability to relate well and to establish trust with people who would share their story or have their photo taken.
  • Excellent writing skills with the ability to target different audiences and to tailor output accordingly.
  • Ability to process technical information into layman’s language with engaging angles.
  • Skilled photographer and videographer.