Project Overview

Global ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people-to-people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met.  

The development of a new SCM solution using Power Apps is an exciting innovative and strategic decision made by Medair. It will see the development of a suite of tools within Microsoft Power through a new partner. This solution covers Procurement, Warehouse Management, Equipment Management and Fleet Management. It will channel data and information in a transparent and organized way so as to enable a higher level of collaboration and a better-informed decision-making process for Medair.  

As Medair moves into the new area of the Power Platform, it is anticipated that a host of new Power Applications will be required across Medair globally, and these requests will be handled by the new Power Platform Specialist.  

Key Activity Areas

Solution design and build  

• Delivering services and solutions for Medair using Microsoft’s PowerApps, Power Automate, custom development, and data integrations.  
• Act as a technical liaison for the Supply Chain Management (SCM) System and any integrated applications.  
• Provide hands-on technical expertise to perform needs assessments  
• Design and implement Power Platform-based solutions satisfying Medair internal requirements by applying problem-solving and decision-making skills as and when required.  
• Identify and implement areas /processes where Power Platform can be better leveraged   
• Facilitate process improvement outputs including data visualization and low code applications in accordance with Medair’s PowerApps governance.  
• Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs.  
• Help guide teams to effectively use the Microsoft Power Platform (Power Apps, Power Automate.  
• Use various connectors to connect disparate systems to Power Platform application where applicable in consultation with the Data Engineer.  
• Contribute across all phases of the PowerApps software development life cycle.  
• Adept at crafting Power Apps and Power Platform solutions with the ability to impart knowledge to both pro-developers and citizen developers.  
• Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery. 
• Support Project Managers to define criteria and conduct proof of concepts, proof of value, and prototyping to evaluate product and feature value and consideration for the organization.  
• Coordinate with the Data Engineer to ensure that Power Platform implementations align with the best data modeling practices.  
• Participate in User acceptance and integration testing.  
• Provide input on analysis of issue patterns and their respective operational functions to plan and recommend process improvements and system upgrades 

Administration and support 

• Establish an environment strategy, setting up data loss prevention (DLP) policies, and managing users, capacity, and licensing.   
• Make data available to makers through connectors, integration, or migration  
• Maintain the set-up and configurations of the solution  
• Ensure access rights, security roles, user allocation are maintained and up-to-date   
• Drive resolution of issues that come up during the deployment phase of projects.  
• Provide second level support to users  
• Assist PMs with technical guidance on implementation, coordination of tests and validation of initial performance.  
• Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.  

Innovation/changes 

• Drive innovation and collaboration with the newest advancements and features within the Power Platform.  
• This position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc) and the ability to identify gaps in the process and propose improvements within the system’s workflow.  

Team Spiritual Life  

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts. 

Qualifications

• Bachelor’s Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Related Field. 
• Microsoft Dynamics Fundamentals (CRM) Certification (desirable)  
• Microsoft Power Platform Fundamentals Certification (desirable)  

Experience

• At least 3 years’ experience in managing programmes in international public health work, with at least 1 year in Minimum of 5 years professional experience in a relevant field of work.  
• Experience in designing complex common data models.  
• Experience in a Software as a Service (SaaS) environment  
• Development experience that includes Microsoft Power Platform services, JavaScript, JSON, TypeScript, C#, HTML, .NET/ASP.NET, RESTful Web APIs, Microsoft Azure, and Microsoft 365 (highly desired)  
• Experience handling helpdesk tickets from internal/external users   
• English (spoken and written), French advantageous  

All new deploying international staff to Medair’s country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.