Senior Global Emergency Response Team Officer

Role Overview

The Senior Global Emergency Response Team (G-ERT) Officer is available for immediate deployment for emergency response operations to provide team leadership and in-county coordination, linking with donors and partner organisations, designing of strategy, and ensuring overall quality and execution of response in immediate phases. The Senior G-ERT Officer also serves as a main focal point in the emergency location, ensures effective communication with Global Support Office (GSO). He/she could also be deployed as Team Leader and/or Projects Coordinator in an emergency response or in a senior management role supporting emergencies in existing country programmes.

Project Overview

The G-ERT is a standing global emergency response team and consists of 4-5 members. New emergency responses historically comprise around 7% of annual Medair portfolio budget. In recent years, this has amounted to USD$3.5m on average and has involved 1-3 new responses per year (many have become longer-term country programmes).

Key Activity Areas

Emergency Response Management – Deployment


  • W/G-ERT Head & programme staff, lead strategic planning, ensure assessments implementation & other activities
  • With G-ERT Head, ensure adherence to country policies pursuing registration & permissions from local authorities
  • Strong current humanitarian & political developments in country analysis, disseminate relevant parts internally
  • Develop and maintain transparent and accountable contact with relevant funding partners representatives to secure sufficient funding for emergency response and initial programming
  • Coordinate design of project plans and writing of proposals
  • Ensure Medair is represented in relevant cluster & meetings, Flash Appeals inputs & Humanitarian Response Plans

Accoutability and Communication

  • Ensure activities implementation, monitoring, evaluation & reporting, in-line w/approved proposals & budgets
  • Promote & support external communication needs for Engagement Department via Communications staff
  • Develop, maintain regular, transparent, honest and supportive communication with all members of ERT and GSO
  • Submit regular situation reports as needed by GSO and fulfil reporting obligations to national authorities

Financial Management  

  • Ensure minimum financial processes are carried out in a timely manner during an emergency response
  • Ensure financial controls monthly analysis based, are in place, compliant, cost-effective, within authorised budget
  • Ensure analysis of projected cash flow and that timely cash requests are sent to GSO as needed

Security Management

  • Ensure security management during the emergency response based on adherence to Medair’s security policy and guidelines, and the management of security incidents in a way that protects staff, organisation and assets
  • Ensure security location plans are written, up-to-date, appropriate, include standard operating procedures (SOPs), and with a system for briefings and inductions when staff arrive
  • Ensure appropriate in-country Crisis Management capacity as described in Medair’s Crisis Management Plan

Human Resources Management  

  • Lead, manage deployed staff on emergency response team and provide spiritual leadership to team as appropriate  
  • Support HR/Finance on emergency response team to ensure adherence to Medair HR policies including recruitment, performance management, development, training and disciplinary action  
  • Encourage Medair values working & living environment, support staff well-being, implement Staff Health Plan  
  • Ensure compliance with National Labour Law when applicable

GSO Responsibilities – when not deployed

Strategic Planning and Preparedness

  • Support development of SOPs, policies, toolkits, trainings, etc modules to improve efficiency and effectiveness of Medair emergency response teams globally
  • Support Medair county programmes to respond to new onset emergencies through surge deployment or assistance in developing contingency plans and in-country tools
  • Utilize technical expertise in humanitarian response areas to grow Medair, G-ERT, into new areas and innovations

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. This position is Jobupfree.


  • Relevant university degree (Bachelor) and relevant professional experience
  • Training in security risk management/ staff management
  • Excellent working knowledge of the English language (speaking and writing)


  • At least 5 years relevant post qualification experience
  • 2-3 years humanitarian experience (at least one initial emergency response/start-up in an insecure environment)
  • 1-2 years’ experience with Medair in country programs
  • Knowledge of humanitarian context, sector standards, Sphere standards, CHS and protection issues  
  • Experience in networking and negotiation with donors; proven ability to secure, manage and report on grants
  • Proven experience in project cycle management and programme funding

Potential deployment to a Medair program location up to 3 times a year. If based at the GSO in Switzerland, Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.

Program / Project Management
Global Support Offices
August 1, 2024
As soon as possible. Full-time, 60-80% (100% when deployed).

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